1. Scope of Work

    All work will be carried out as described in the quotation.

2. Payment Terms

    Payment is due as agreed in the quotation. Late payments may incur charges.

3. Cancellations

    Customers have the right to cancel within 14 days of accepting the quote (where applicable under consumer contracts regulations).

4. Access

    The customer must provide safe access to the property and electrical installation.

5. Liability

    We are insured and will carry out work to current regulations. We are not liable for pre-existing faults.

6. Warranty

    Workmanship is guaranteed for 12 months.

7. Complaints Procedure

    Complaints should be made in writing to: [your email].

    We aim to respond within 5 working days.

8. Certification

    Relevant electrical certificates will be issued on completion.

9. Governing Law

    This agreement is governed by the laws of England and Wales.